Job Responsibilities
1、Responsible for pre-sales support, delivery and day-to-day, maintenance management of the company's major customer terminal solution projects. 2、Responsible for leading customer requirements collection and requirements management, outputting solutions while managing customer expectations. 3、Responsible for product trainings and demos for customers. 4、Responsible for customer technical team relationship development like product manager, sales engineer and professional service teams, and provide technical support for business development of account managers.
Job Requirements
1、Communication, electronics, computer and other related majors, bachelor degree or above. 2、At least two years working experience in related positions, experience in unified communication industry or related products is preferred. 3、Strong customer understanding, demand analysis ability, sensitive to problems. 4、Excellent customer service awareness, communication and coordination, strong ability to promote implementation. 5、Excellent communication and written expression skills, able to independently carry out customer visits / on-site DEMO /speaking in industry event and other key Business / and Chinese pre-sales & R&D team interface, can independently write quality solutions.
Required Languages
Mandarin, English
Job Details
Position type
Sales technical support
Experience
3~5 years