Summary
As a sales expert I have been in the industry for 12 years, I have worked in different departments such as customer service, creditors control, client advisor , quality assurance and also worked as a trainer. I am a quick learner and ready to start contributing in the business.
Experience
Quality and Compliance coach
Alpha bpo
Jan 2024 - Jan 2024
I preformed training for agent in sales, completed quality checks I also did upskilling for non-performing agents. Did call listening and reported directly to the client in United Kingdom.
Quality and Compliance officer
Call insight
Oct 2019 - Oct 2019
I was working in the department performing the following . Call listening, upskilling, Scorecard rollout and providing feedback.
Sales agent
Rewards co
Feb 2016 - Feb 2016
I worked as an insurance and broadband sales agent.
Education List
University of South Africa
, English
Feb 2016 - Nov 2017(2 years)
O aquirer a certified in Adult Basic Education and Training.
Contact Info
- (+27) 7****1183
- ****@****
- *****
- *****
How to get the contact info and download attachments of this candidate?
Resume purchasable for recruiter membership accounts