• Conducted regular workshops. • Support and guide to achieve efficient work performance. • Performance assessments and strategies of improvement • Facilitated teamwork and communication flows. Key Contributions/Career Highlights: • Active role in the team brining new initiatives. • 100% retention in 2023.

• Employee engagement and compensation benefits. • Led a team of 23 and 11 administrative staff. • Developed and implemented strategic plans for development. • Performance Reviews • Management training and development Key Contributions/Career Highlights • Career Development Award • 110% increase in student enrolment and quarterly satisfaction of average 87% and a 68% increase in student retention rates. • National development plan

The Associate Certified Coach (ACC) credential is an internationally recognized accreditation by the International Coach Federation (ICF). ACC coaches have completed rigorous training and demonstrated competence in coaching practice. They possess a strong

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