Job Responsibilities
Duties and Responsibilities • Reach out to existing and potential customers to present our product and service offering • Learn details about our product and service offerings • Address any questions or issues customers may have • Communicate with customers to understand their requirements and need • Offer solutions based on client's needs and capabilities • Direct prospects and leads to the sales team • Keep an updated customer database • Track and document calls and sales. • Helping the sales team by contacting customers for sales, deliveries and arranging appointments. • Handling urgent calls, emails, and messages when sales representatives are unavailable, answering customer queries, informing them of delays, and arranging delivery dates. • Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and Gas deliveries. • Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time. • Collaborating with other departments to ensure sales queries, and deliveries are handled efficiently. • Developing and maintaining filing systems so as to maintain sales records, prepare reports, and provide financial information to the finance department. • Making the company's products and services as attractive to potential customers as possible. • Assigning territories and quotas to company sales staff • Entering order information into the company database • Answering Client questions regarding their account or sales products
Job Requirements
Requirements: • A bachelor's degree or a related field. • 2 or more years of experience in sales coordination and telesales. • Experience as a sales coordinator or in administration may be advantageous. • Computer literacy – MUST speak ENGLISH & CHINESE Languages • Good administrative, organizational, and problem-solving skills. • Excellent communication, sales, and customer service skills. • The ability to multitask, work in a fast-paced environment, and meet deadlines. • Current knowledge of industry trends and regulations. • Salary: Negotiable for the right candidate
Required Languages
English
Job Details
Position type
Other sales positions
Experience
1~3 years